Starting from 12th December 2012, GRH counters can be found in “Centro de Serviços da RAEM”, located at Rua Nova da Areia Preta No. 52, 1st Floor, Area “O”. Citizens can visit our counters for applications and/or enquiries about non-resident domestic workers.
Service hours of “Centro de Serviços da RAEM”: Monday to Friday, 09:00 to 18:00, opening at lunch hours.
For further enquiries, please call (853) 28 336 960 or visit the website of Human Resources Office at www.grh.gov.mo
In order to optimize the application procedure, some replacements of documents required to submit for application are made and are effective, starting from 2012/01/01.
Please click this LINK for further information.
Starting from 2011/5/3, our Office will renew the Documents Submission Time to Office Hours：
Monday - Thursday : 9:00 -13:00 & 14:30 - 17:45
Friday : 9:00 - 13:00 & 14:30 - 17:30
Our Office will be relocated to the following address with effective from 31
Avenida do Dr. Rodrigo Rodrigues, NO. 614A~640, Long Cheng Building, Floor 9 ~ 11, Macao (opposite to Liaison Office of the Central People’s Government in Macao SAR)
Office telephone/ fax/ website/ email will remain unchanged:
Telephone: (853) 28 336 960
Fax: (853) 28 712 749
As the Administrative Regulation No. 13/2010《Regulation of the conditions or responsibilities to be established in the employment permit for non-resident workers》has been effective on 31/7/2010, our Office (GRH) would like to remind all enterprises which have been authorized to employ non-resident workers, should obey and maintain the minimum number of resident workers regulated in the employment permit; should the enterprise reduces the number of workers due to a change in the volume of work, it must notify our Office within 15 days. Upon such notification, our Office will re-evaluate the number of non-resident workers authorized. Our Office has prepared reference templates for both extension application and reduction notification.
According to the Administrative Regulation No. 13/2010, Article No.3, Paragraph 2, should the employer be unable to guarantee the employment of the minimum number of resident workers required due to the termination of a labor relation, the employer must, within 15 days, from the occurrence of such fact, take all necessary measures to ensure that the minimum number of resident workers is employed. In addition, according to Paragraph 3 & 4 of the same Article, if, after taking all necessary measures, the employer still cannot employ the minimum number of resident workers as required, then the employer must, within 5 days after the end of the aforementioned period apply for an extension from GRH through a written and justified request. GRH will reply with a decision and notify the applicant (the enterprise) within 15 days upon the reception of the application.Should the employer fail to observe the provisions of the above article, the employment permit for non-resident workers thereof maybe partially or entirely revoked.
According to Administrative Regulation No. 13/2010, Article No.4, Paragraph 1 & 2, any employer who, having employed resident and non-resident workers to carry out the same professional activity, reduces the number of such workers due to a change in the volume of work, must notify the GRH within 15 days. GRH will re-evaluate the number of non-resident workers authorized and inform the enterprise of the result within 15 days.Should the employer fail to notify according to the above article, the employment permit for non-resident workers thereof maybe partially or entirely revoked.
Templates for 1) Application for deadline extension of employment for the minimum required number of resident workers and 2) Notification of reduction in the number of workers can be downloaded at our website www.grh.gov.mo and the Non-Resident Workers Portal www.tnr.gov.mo or obtained at our Office.
The above application and notification may be submitted in person at our office, Avenida do Dr. Rodrigo Rodrigues, NO. 614A~640, Long Cheng Building, Floor 9 ~ 11, Macao (entrance of Rua de Goa) or by mail. Should the applicant choose to submit via email email@example.com or fax 28711224, please submit the original copy back to our Office. For enquiries, please contact Service Hotline 28336960 or enquire in person during office hours.